End User License Agreement

RandyAI User Terms & EULA

Last Updated: 01.21.26

This End User License Agreement (“EULA”) is a legal agreement between you (“User,” “you”) and RenAIssance Labs, LLC (“Company,” “we,” “us”) governing your use of the RandyAI application (“App”).

This EULA is intended to clearly explain your rights, responsibilities, and limitations when using the App.

This EULA supplements the Apple Media Services Terms and Conditions. If there is a conflict, Apple’s terms control.

By downloading or using the App, you agree to this EULA. If you do not agree, do not use the App.

1. License Grant and Use Rights

The Company grants you a limited, non-exclusive, non-transferable, revocable license to use the App on Apple-branded devices that you own or control.

This means:

  • You are allowed to use the App for yourself
  • You are not buying ownership of the App
  • You may not sell, rent, sublicense, or redistribute it
  • Your access can be revoked if you violate these terms

This license exists solely to let you use the App as intended, not to transfer intellectual property or commercial rights.

2. Relationship to Apple

You acknowledge that:

  • This EULA is between you and RenAIssance Labs, LLC, not Apple
  • Apple is not responsible for the App, its content, or its functionality
  • Apple’s role is limited to distributing the App. All responsibility for the App itself rests with the Company.

3. What the App Is Intended to Do

RandyAI is designed to provide:

  • Educational assistance
  • Exam study support
  • General explanations of water and wastewater concepts
  • Informational troubleshooting guidance

The App is meant to support learning, not to act as an authority or decision-maker.

4. What the App Is Not

RandyAI does not:

  • Replace licensed professionals
  • Replace manufacturer manuals
  • Replace regulatory agencies
  • Provide site-specific instructions
  • Make operational decisions for you
  • Act as a safety system or control system

This distinction matters because real-world facilities, permits, and conditions vary, and the App cannot account for those differences.

5. AI-Generated Information and Its Limits

The App uses artificial intelligence to generate responses.

You understand that:

  • AI responses are generated based on patterns, not certainty
  • Responses may be inaccurate, incomplete, or outdated
  • Different users may receive different answers to the same question
  • The App does not have real-time awareness of your facility or equipment

Because of this, all information must be independently verified before being relied upon.

6. Safety and Operational Responsibility

Water and wastewater operations involve inherent risks, including injury, environmental harm, regulatory violations, and equipment damage.

You agree that:

  • The App will not be used during emergencies
  • The App will not be used as the sole basis for operational decisions
  • The App will not override training, procedures, or safety rules

Final responsibility for actions taken in the real world always remains with the user.

7. No Professional Advice or Guarantees

Nothing in the App constitutes:

  • Engineering advice
  • Legal advice
  • Safety certification
  • Regulatory approval

The Company does not guarantee that:

  • Information is correct
  • Information is complete
  • Use of the App will result in compliance or success

This clause exists to make clear that the App is a learning tool, not a professional service provider.

8. Subscriptions and Payments

Some features may require payment.

You acknowledge that:

  • Payments are processed through Apple
  • Billing, renewals, cancellations, and refunds are governed by Apple’s policies
  • The Company does not control Apple’s payment systems

9. Intellectual Property

All content, software, AI logic, branding, and materials in the App are owned by RenAIssance Labs, LLC.

You may not:

  • Copy or reuse content for commercial purposes
  • Extract or train other AI systems using the App
  • Claim ownership of App materials

10. Warranty Disclaimer

The App is provided “AS IS” and “AS AVAILABLE.”

This means:

  • There may be bugs or interruptions
  • Features may change
  • Availability is not guaranteed

If the App fails to conform to applicable warranty requirements, Apple may refund the purchase price. Apple has no other obligations.

11. Limitation of Liability

To the maximum extent permitted by law, the Company is not liable for:

  • Injuries
  • Environmental damage
  • Regulatory penalties
  • Operational failures
  • Financial losses
  • Indirect or consequential damages

Any liability is limited to the amount paid for the App in the previous twelve (12) months.

12. Termination

This Agreement remains effective until terminated.

The Company may terminate access if this Agreement is violated. Upon termination, you must stop using the App.

13. Governing Law

This Agreement is governed by the laws of the Commonwealth of Pennsylvania

14. Contact Information

RenAIssance Labs, LLC
Email: askrandyai@gmail.com